my second report

Introduction
In this report I’m going to Wright about one of the famous hotel in the word called ‘the Ritz hotel’ it opened on 24 may 1906 by the former manager of the Savoy hotel it developed by the Swedish engineer Sven Bylander the first substantial steel frame structure in London. The Ritz hotel always trying to be the number one by having a new service and new things that make the costumers comfortable and happy with the service and all of that depend on how the manger run his employees and the way he manage his please to have many customers and be the best hotel.
History and information
There are one central reservation office and seven international offices 24 hotels and resorts in Asia two hotel in Australia and 30 hotels under development. Over 800.000 customers in the world and in 1999 the revenue was 1.5$ billion and its increase 40% over the previous five years. The hotel established in 1983 the former owner WB Johnson properties acquired the exclusive North American rights to the Ritz Carlton trademark the foremost name in luxury hotels .the Ritz Carlton was jointly in 1995. In 1995, Marriott International bought a 49% share of ownership of the hotel and raves some of the events that took place in the hotel when he left the Shoals with other executives Quirked by international Inc finish the strategy of entering the luxury hotel segment of the industry the takeover merger in 1997.



What was they trying to achieve to the hotel
They had only one goal in their mind and they had to accomplish it so the Ritz Carlton staff does some basis with the new audiences to have a good contact with their existing guests also with the new consumers they had the best men in business in their team and by bringing some of their knowledge in their local areas they had the perfect location and i mean the channel and it was a perfect way to have some good money and profits in their pockets.


Hotel strategies
the Ritz hotel have a lot of strategies and goals for the development of the company and that’s a good thing they did because if they wanted to have more customers they have to be will organized for example we can see that they put something for the happiness of children’s because there is nothing worse for a family in holiday than a unhappiness chilled so the management decided to work with their partnership and some local that could make a safer please to children’s to play in like a playground and some libraries.







Conclusion
The Ritz hotel have a big history and a big reputation it a good please to visit and stay in because it have a lot of good services as we saw in this report and what make it unique from the other hotels that it has a good planning and strategies and they are trying to do the best for the customers by knowing what they want and what the like that why everyone these days know this hotel all over the world.
















References:

1- "Ritz Carlton." ritzcarlton.com. N.p., n.d. Web. 9 Nov. 2011. .

2- "Ritz Carlton." ft.com. N.p., n.d. Web. 9 Nov. 2011. .

3- "Ritz-Carlton - Wikipedia, the free encyclopedia." Wikipedia, the free encyclopedia. N.p., n.d. Web. 9 Nov. 2011. .

4- "the ritz carlton." http://www.japanstyle. N.p., n.d. Web. 9 Nov. 2011.